Production & Delivery
Production Time
Production time refers to the time taken to make the hair system. It does NOT include the time used for the following things:
-Consulting with us
-Sending in old hair systems, samples and templates, etc.
-Discussing uncertain order details after we receive your payment.
-Shipping
In other words, production time is counted from the date that all the order details are confirmed, all the necessary samples and templates are received, and payment is received.
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Base size ≤ 8“x10" |
8”x10” < Base size ≤10"x10" |
Base size >10"x10", or full cap |
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Regular Production Time |
Hair length < 8" |
8-12 weeks |
9-13 weeks |
10-14 weeks |
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8" < Hair length ≤12" |
9-13 weeks | 10-14 weeks | 11-15 weeks | |
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12" <Hair length ≤ 20" |
10-14 weeks | 11-15 weeks | 12-14 weeks | |
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Rush Production Time |
Hair length < 8" |
6-7weeks | 7-8 weeks | 8-9 weeks |
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8" < Hair length ≤ 12" |
7-8 weeks | 8-9 weeks | 9-10 weeks | |
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12" < Hair length ≤ 20" |
8-9 weeks | 9-10 weeks | 10-11weeks |
Above production time is for most hair systems. Some complicated and special hair systems cannot be completed within that time frame, like silk top, extra-long hair and extra heavy density, etc. If you need a hair system within a specific time frame, please consult our customer service team before you place your order.
Shipping Time
Shipment takes place within 24 hours on working days. If you would like us to cut the base size down or cut and style the hair before shipment, please allow an additional 1-3 working days.
Havoohair cooperates with several world-renowned express companies like DHL, FedEx. They ship to most countries within a week, usually 2-7 business days. For some special regions, other express service or postal service will be used and the shipping time is subject to the actual situation.
Shipping Cost
We have worldwide free shipping for all hair system products.
* If there are only hair system accessories in the order, the shipping cost would be $30 if the package weighs under 0.5kg. If it weighs over 0.5 kg, then there would be extra $10 for each additional 0.5kg.
Customs Clearance
Customers are responsible for customs clearance cost. Please contact Customer Service if you have further questions.